The Village at Rockville, a National Lutheran Community, has placed fourth among 203 senior care providers in Maryland. Within Montgomery County, it also ranks second out of 33 providers.
Executive Director Jason Gottschalk said the community is very proud of both rankings. He added that the staff was thrilled to reach this level again in 2017 and grateful for the recognition.
The rankings come from the Pay for Performance (P4P) program. It is run by the Office of Health Care Quality at the Maryland Department of Health and Mental Hygiene (DHMH). The program looks at several criteria, including surveys, staffing levels and quality metrics. Each one is then weighted as a share of a single composite score.
The Maryland Health Care Commission Family Satisfaction Survey makes up 40 percent of that score. Staffing levels and staff stability count for another 40 percent. Minimum Data Set (MDS) Quality Indicators add 16 percent. By contrast, having an infection control professional and staff immunizations are worth only two percent each.
The P4P program grew out of Maryland Senate Bill 101, passed in 2007. That law let DHMH assess certain continuing care retirement communities and facilities in the state. The assessments rest on non-Medicare patient days of service. They are then used to apply reimbursement cuts to those facilities under the Medicaid program.
The Village at Rockville is a continuing care retirement community in Rockville, Maryland. It offers independent living and myPotential short-term and outpatient rehabilitation. It also provides respite care, long-term nursing care, hospice, assisted living and memory support. Meanwhile, the campus is expanding with Glenmere, a luxury independent living apartment building. Once finished, it will feature a wellness center and a modern indoor aquatics center.
National Lutheran Communities and Services (NLCS) is based in Rockville as well. It is a not-for-profit, faith-based ministry of the Evangelical Lutheran Church in America. Its sponsors are the Delaware-Maryland, Metropolitan Washington, D.C. and Virginia Synods, though it serves people of all beliefs. With more than 125 years of experience, NLCS supports choice and opportunity for seniors in Maryland and Virginia. Besides Rockville, it runs The Legacy at North Augusta in Staunton, Virginia. In Winchester, Virginia, it has The Village at Orchard Ridge and myPotential at Home. The Village at Providence Point in Annapolis, Maryland, is planned too, subject to approval by the Maryland Department of Aging.