Package Concierge® Unveils Package Concierge Room

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Consumer buying trends are changing, and more retailers are offering free or low-cost shipping on large items. Just imagine, an apartment resident can order a new TV on Cyber Monday, have it shipped in two days, and securely delivered to the Package Room. It's the ultimate convenience amenity.


Package Concierge®, the multifamily industry’s preeminent supplier and innovator of digital locker solutions, today announced the release of a new product designed to further expand the accessibility of package management capabilities industry-wide: Package Concierge Room.

As the latest extension in the Package Concierge locker collection, the Package Room completely eliminates the management burden of handling inbound and outbound packages by providing a designated, secure space for oversized packages that are too large to fit into the lockers. The Package Room can either be utilized as a standalone solution or paired with the Premier or Express Locker series. The overflow space additionally offers the capability to use the room specifically for carrier pick-up of resident shipping and outbound return packages.

“Package delivery continues to be on the rise and this trend isn’t going to let up anytime soon. It’s evident a solution is needed now more than ever to provide both apartment management and residents alike the most robust and convenient package management solutions,” said Georgianna W. Oliver, general manager and founder of Package Concierge. “With the Package Concierge Room, owner/operators are relieved of the burden of package management duties while residents can access their packages whenever is convenient for them. It’s win-win for the industry. Leasing teams will take back their time to focus on customer service instead of package management, and residents have ultimate freedom with shipping and receiving deliveries.”

A sleek surface-mounted kiosk that includes a 7-inch touch screen, barcode reader, still camera and effortless technology is used to control the Package Room. Automation with property management software creates efficiency for onsite staff and package carriers, allowing for easy drop-off or retrieval abilities. Residents have 24-hour access to retrieve and return packages with the ease of mobile app technology.

A recent survey conducted by the National Multifamily Housing Council on renter preferences indicated that package management is top of mind, with 57 percent of residents saying they are highly interested or interested in package lockers. Almost half of the survey respondents said they receive at least three packages per month.

“The Package Room answers the package management needs of today while ensuring communities are prepared to manage the package needs of tomorrow,” said Oliver. “Consumer buying trends are changing, and more retailers are offering free or low-cost shipping on large items. Just imagine, an apartment resident can order a new TV on Cyber Monday, have it shipped in two days, and have it securely delivered to the Package Room. It is the ultimate convenience amenity.”

The new Package Room includes:

  • USA-made product
  • Mobile app convenience
  • Sleek-technology kiosk and user-friendly management dashboard
  • Maintenance and test-locker functions
  • Alternative space for carrier pick-up of outbound and return packages
  • Capability of refrigerated appliances for cold-storage deliveries

To learn about Package Concierge’s package management solutions, please visit

About Package Concierge®
Package Concierge® is the innovator of the digital locker system for apartment buildings. Made in America with design and cutting-edge technology at its core, Package Concierge is the highest-quality solution in the industry, as the only secure and seamlessly integrated system for 24/7 package management that also meets all fire and safety standards. From its intuitive mobile app to peer-to-peer shipping and returns, Package Concierge makes package management hassle-free for both residents and property managers. Package Concierge was acquired by Gibraltar Industries (Nasdaq: ROCK) in 2017. For more information, visit

About Gibraltar
Gibraltar Industries is a leading manufacturer and distributor of building products for industrial, infrastructure, residential, and renewable energy and conservation markets. With a four-pillar strategy focused on operational improvement, product innovation, acquisitions and portfolio management, Gibraltar’s mission is to drive best-in-class performance. Gibraltar serves customers primarily throughout North America, and to a lesser extent Asia. Comprehensive information about Gibraltar can be found on its website at

Safe Harbor Statement
Information contained in this news release, other than historical information, contains forward-looking statements and is subject to a number of risk factors, uncertainties, and assumptions. Risk factors that could affect these statements include, but are not limited to, the following: the availability of raw materials and the effects of changing raw material prices on the Company’s results of operations; energy prices and usage; changing demand for the Company’s products and services; changes in the liquidity of the capital and credit markets; risks associated with the integration and performance of acquisitions; and changes in interest and tax rates. In addition, such forward-looking statements could also be affected by general industry and market conditions, as well as general economic and political conditions. The Company undertakes no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by applicable law or regulation.

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Maria Burns

Maria Burns

Maria is a Viral News Editor who graduated from the University Of California. She likes social media trends, being semi-healthy, Buffalo Wild Wings and vodka with lime. When she isn’t writing, Maria loves to travel. She last went to Thailand to play with elephants and is planning a trip to Bali.
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