Las Vegas, Nevada – – Turtle Peak Call Center Services is proud to announce its one-year anniversary, marking a year of exceptional growth and expansion. The company provides call center outsourcing services, which include live customer service, customized email assistance, order management and more, to clients in a variety of industries and locations across the U.S.
Turtle Peak started off as an in-house customer service team for a local health supplement company. Operating under the premise that “the best customer is a happy one,” the team quickly began to substantially increase the company’s ROI while extensively reducing chargebacks and refunds. Word soon spread, and Turtle Peak now offers its services to a growing number of outside clients.
And those clients are more than happy with the company’s services, as the testimonials show:
“Working with Turtle Peak has been one of the best decisions my business ever made. We’ve seen our chargeback and refund rates go down, while our revenue skyrockets,” confirms one customer.
And from another:”Turtle Peak has played a critical role in keeping my business’s chargebacks and refunds lower than ever.”
Many of the testimonials refer to the team’s friendly, helpful attitude, as shown in the following comment: “I truly believe that your customers can tell if an agent is smiling on the other end of the line and Steve has built an incredible culture of happy smiling agents who love what they do.”
The company is looking to expand its business in 2018, and will be hiring additional employees to staff its call center. According to VP of Brand Development Steve Brown, the company’s success relies on the strength of its team.
“You should never underestimate the importance of customer service. Here at Turtle Peak we are blessed with the brightest and best employees who, without a single exception, love their jobs with a passion. And we’re expanding rapidly, so we’re on the look-out for suitable candidates to train.”
Brown points out that Turtle Peak employees enjoy superior working conditions, including health benefits, sick days and company get-togethers. “It’s a great place to work,” he adds.
To find out more about Turtle Peak’s services or employee opportunities, visit the company’s website at http://turtlepeakcs.com.
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