AUSTIN, Texas, Dec. 21, 2017 — No one wants to get stuck with unnecessary goods or be put through the wringer for a shopping mistake—especially during the holidays. To take the hassle out of the season, RetailMeNot has compiled a list of retailers with the easiest and most seamless returns processes.
Also, if the thought of braving the stores during this season sends shivers down your spin, heed this advice from our Shopping & Trends expert, Sara Skirboll: “Take even more stress out of gift returns by hitting the stores early in the morning. Go before noon when they are less crowded or wait until January 1 to avoid the after-Christmas-sales rush.”
Keep reading and check out the RetailMeNot blog, The Real Deal, for a full list of return-friendly retailers.
Bed Bath & Beyond
If you have a receipt when making a return at Bed Bath & Beyond, you will receive a full refund (with few exceptions). If you have a gift receipt, you'll get a merchandise credit.
If you have no receipt and the item was purchased within the last 365 days, Bed Bath & Beyond will try to find a record of the transaction. If the store can't, you'll still get an exchange or merchandise credit—just for 20 percent less than the current selling price.
Shop Bed Bath & Beyond deals.
If you've got your receipt, you can return an item to JCPenney at any time. Without a receipt, products are good for exchange or store credit at the item's lowest selling price within the last 45 days.
For furniture returns, you must return within 30 days with a sales receipt. Fine jewelry must be returned within 60 days, and the same goes for electronics. Special occasion dresses have to be in original condition with the green return tag in place.
Shop with JCPenney offers.
You have 180 days to make a return at Macy's. Now, there are exclusions that must be returned within 30 days; Apple smartphones, for instance, must be taken back in 14 days, and Last Act items must be returned within 30 (get details here).
Note: Macy's holiday return policy extends returns for items purchased from November 1 to December 31 until January 31, 2018. And if you don't have a receipt, Macy's still lets you make a return in most categories—you'll just get a store credit for the item's lowest selling price in the previous 180 days.
Shop with Macy's deals.
Nordstrom is famous for its incredibly liberal return policy. In fact, legend has it that a customer in the '70s successfully returned car tires to a Nordstrom store—the funny thing being that Nordstrom doesn't sell tires.
The main takeaway from Nordstrom is that, “there is no return policy,” so to speak. This means there is no return time limit, no receipt required and no paperwork. Purchased an item online? The store provides free return shipping, or you can take the item back to a physical store.
Now, Nordstrom does take a stricter approach to its special-occasion dresses. If you return a dress, it must still have its tag on it. Also, Nordstrom Rack has a different return policy. There, you have 90 days to return used merchandise as long as you have the receipt, original tags and a photo ID.
Shop Nordstrom sales.
Other retailers with exceptional return policies:
- Trader Joe's
About RetailMeNot, Inc.
RetailMeNot, Inc. (https://www.retailmenot.com/corp/) is a leading savings destination connecting consumers with retailers, restaurants and brands, both online and in-store. The company enables consumers across the globe to find hundreds of thousands of digital offers to save money while they shop or dine out. RetailMeNot, Inc. estimates that approximately $4.4 billion in retailer sales were attributable to consumer transactions from paid digital offers in its marketplace in 2016, more than $600 million of which were attributable to its in-store solution. The RetailMeNot, Inc. portfolio of websites and mobile applications includes RetailMeNot.com in the United States; RetailMeNot.ca in Canada; VoucherCodes.co.uk in the United Kingdom; ma-reduc.com and Poulpeo.com in France; and GiftCardZen.com and Deals2Buy.com in North America. As wholly owned subsidiaries of Harland Clarke Holdings, RetailMeNot and Valassis, a leader in intelligent media delivery, are partnering to connect retailers and consumers through meaningful digital, mobile and print promotions both online and in store.
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