FAIRFELD, N.J. November 28, 2017
Keypoint Intelligence – Buyers Lab (BLI), the world’s leading independent evaluator of document imaging software, hardware, and services, today announced that Konica Minolta Business Solutions U.S.A., Inc., has won BLI’s 2018 Document Imaging Software Line of the Year award for the Americas. Given once a year, this coveted award recognizes the vendor that offers the most complete and robust software portfolio across the range of document imaging application categories BLI covers in its bliQ subscription service.
To determine the Software Line of the Year award recipient, BLI’s experienced staff of analysts considers the software each leading printer and MFP OEM officially sells and supports via its direct and independent sales channels. The OEM’s own products, as well as products from partner ISVs (independent software vendors), are considered, and the portfolio is judged on both the breadth and depth of the products offered. For the breadth of the portfolio, BLI’s team considers how complete each vendor’s line is across the most important classes of document imaging software including document management, document capture and workflow, output management, device management, and other solutions such as MFP apps and vertical-market offerings. Another consideration is the variety of offerings in each of those categories to suit the needs of different sized organizations, from small businesses to global enterprises. Judgment on the quality of the solutions is based on BLI’s lab evaluations, which take into account a solution’s feature set, value, ease of use, and other important attributes.
“As customers look to leverage their investments in technology to do more with fewer resources, software solutions are proving to be the key to streamlining document-centric workflows and improving efficiency,” noted Jamie Bsales, Director of Software Analysis for Keypoint Intelligence – Buyers Lab. “In this year’s evaluation, Konica Minolta stood out for the wide range of products the company offers through its direct and dealer channels. Notably, in our analysis, the company scored the best among leading OEMs in the key categories of Capture and Workflow, Document Management, and Device Management.”
Konica Minolta earned points for several of its own class-leading software offerings, including the Dispatcher Phoenix capture/workflow platform. The apps and customizable User Interfaces available via its groundbreaking bizhub Marketplace online “app” portal also figured favorably into the equation, as did the company’s strong portfolio of class-leading document imaging applications sourced from independent software vendors such as Kofax, Nuance Communications, Pharos Systems, Prism Software, Square 9 Softworks, and many others.
“We are excited to receive this prestigious award from BLI in recognition of our industry-leading solutions portfolio,” said Kevin Kern, Senior Vice President, Business Intelligence Services and Product Planning, Konica Minolta. “As customer needs evolve, we will continue to invest in aligning our solutions and services offerings to meet both their current and future requirements.”
ABOUT KEYPOINT INTELLIGENCE – BUYERS LAB
Keypoint Intelligence is a one-stop shop for the digital imaging industry. With our unparalleled tools and unmatched depth of knowledge, we cut through the noise of data to offer clients the unbiased insights and responsive tools they need in those mission-critical moments that define their products and empower their sales.
For over 50 years, Buyers Lab has been the global document imaging industry’s resource for unbiased and reliable information, test data, and competitive selling tools. What started out as a consumer-based publication about office equipment has become an all-encompassing industry resource. Buyers Lab evolves in tandem with the ever-changing landscape of document imaging solutions, constantly updating our methods, expanding our offerings, and tracking cutting-edge developments.
ABOUT BUYERS LAB LINE OF THE YEAR AWARDS
Line of the Year awards salute the companies that provide both a broad range of hardware or software and products that consistently performed above average throughout testing. Much consideration is also made by Buyers Lab analysts and technicians in areas such as ease of use, features, and value, across an entire portfolio for that product area, the end result being the most prestigious Buyers Lab awards offered.