Visitor Management for Credit Unions
Version 6.6 boosts integration between the Mobile Appointment Booking tool module and the main Better Lobby service queue
— Rick Poulton, President Better Branches Technology
PHOENIX, AZ, USA, November 14, 2017 — Better Branches Technology, the provider of Better Lobby branch visitor queuing and appointment handling software for credit unions, announced the Version 6.6 release of their Credit Union industry-leading Better Lobby visitor management system. New additions included in the latest version further enhance the connections between the branch and the digital channel.
Version 6.6 adds the following new features:
o Enhanced member email and text notifications – appointment notifications have increased to 8 messages, with each providing different content.
o Employee notification of appointments – when new appointments are booked using the Mobile Appointment Booking Tool, staff will receive an email notification of the appointment.
o In-branch and out-of-branch meetings – the Mobile Appointment Booking Tool now differentiates between in-branch meeting types (face-to-face or in-branch video) and out-of-branch meeting types (phone or bring-your-own-device video).
o Visitor Queue Enhanced – main queue view now includes daily appointments and the capability for users to adjust the view size to meet their specific needs.
Rick Poulton, President of Better Branches Technology, states that “these updates were driven by ongoing input from our credit union clients. Our developers worked to implement our clients’ top feature requests that improve staff productivity and create a better member experience.” Poulton adds “we are excited about the future of our Better Lobby solution. We are seeing an increasing demand for our Mobile Appointment Booking Tool as CUs move to add convenient appointment scheduling that matches members with expert staff.”
About Better Branches Technology
Since its founding in 2003 Better Branches’ software solutions have expanded to include modules such as: Better Lobby/Main Service Queue, Self Check-in Kiosk, Branch Appointment Calendar, Mobile Appointment Booking Tool, Survey Trigger module, and Branch Video Meeting Queues. These solutions are flexible enough to support credit unions with 10,000 to 650,000 members.
Better Branches Technology
866-444-8344 ext 20
email us here
Latest posts by Maria Burns (see all)
- Hanel Storage Systems to Speak at Major Material Handling Conference, MODEX 2018 - February 24, 2018
- Class Act Books Science Fiction Series Garners Award - February 24, 2018
- MLM VIBES – Fortifying Software for the MLM Business - February 24, 2018